Presentation Summary: The National CLAS Standards, developed by the Office of Minority Health, aim to eliminate healthcare disparities and improve the quality of services for all patients. These standards are accessible to everyone, but implementing them within an organization requires a clear strategy. This presentation will break down the steps CODAC Behavioral Healthcare in Rhode Island has taken to implement the CLAS Standards and provide recommendations for upper management. The process involved gathering feedback through staff and patient surveys, as well as forming a multidisciplinary team that focused on identifying and prioritizing key issues.
Learning Objectives:
At the completion of this activity, participants will:
Explain why it is crucial for healthcare agencies to incorporate Cultural and Linguistic Services into their operations.
Develop a process to assess your agency's strengths and weaknesses in relation to Cultural and Linguistic Services.
Design resources to establish a committee focused on Cultural and Linguistic Services within their agency, ensuring long-term sustainability.
